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Products sold on our site are in the category of daily, disposable products and evening dresses. Therefore, we cannot accept your return requests. Thank you for your understanding.We do not have an arbitrary return option for our products. However, we can exchange it with a different product you wish. If there is a price difference, do not forget to send that price difference to us.In order for you to make a change, you must contact us at +90 850 425 04 25 phone numbers or whatsapp, info@hepyencom e-mail address within 24 hours from the date you receive for exchange. You have to state your request.If the notification is not made in due time, you will unfortunately lose your right to exchange, we are sorry in advance for this.If you reach us within the period, we will give you the information of the courier company we have contracted with and the exchange code.Within 5 days after receiving the code, you must deliver the product you want to exchange and any attachments, accessories, packaging, invoice, if any, warranty certificate, user manual and other documents of the product, complete and undamaged, to the address specified below to the Company.All costs that may arise during the sending of the products for exchange will be yours, including the shipping fee. In case the delivery address is a foreign address, all kinds of shipping costs and customs and other tax / duty costs in case of arising will also be covered by you. Please make exchange considering this situation.

*WITH EXCHANGE and WALLET RETURN PROCEDURES, the presentation of the receipt is mandatory. 

FABRIC TYPES

Cotton: Due to its breathable structure, it is a fabric that keeps sweating properties at a minimum. It has a texture that can be easily preferred in hot conditions.  Due to its natural structure, it does not cause an allergic reaction. It is necessary to pay attention to the temperature ratio in washing and ironing processes.

Linen: Linen fabrics are very durable and absorbent. Since it does not keep the air hidden, it has the feature of keeping it cool. For this reason, it is a type of fabric that is especially preferred in summer. Natural linen products should be ironed while damp.

Viscose: It is a type of fabric that is easy to maintain. It has a sweat absorbing feature. It is a colorfast fabric. Due to its draped structure, it gives an elegant appearance. It has a structure suitable for washing in the machine.

Acrylic: It is resistant to sunlight. It is a type of fabric that is easy to care for. Since it is soft, comfortable and light, its gains in usage areas are high. Acrylic products can be easily washed in the washing machine.

Polyester: Polyester fibers have a very high rate of resistance to dryness and wetness. It has high resistance to light and bacteria, and is long-lasting. Due to its flexibility, it is resistant to crumpling. It is a breathable, light weight fabric. It can be easily washed in the machine, dried quickly and can be used easily without ironing.

Lycra/Elastane: Due to its stretching feature, it is included in the durable, strong weaving type. It has both longitudinal and transverse stretching. It is a fabric that is recommended to be washed at low temperatures.

Denim: It is a naturally renewed yarn whose raw material is cotton. If there is a lycra ratio, it should be pulled when wet. It is recommended to wash the products by turning them inside out in order to prevent the wear rate on the front surface. It is recommended to use steam during the ironing process.

Scuba Diver: It is a flexible fabric that wraps around the body. Its flexibility makes it durable. Because it is tight and hugs the body, it makes a body look slim.

Şile Cloth: It is a non-sweating and non-allergenic fabric because it is made of 100% cotton. It is a type of fabric that is preferred especially in summer.

Wool: Woolen fabrics are soft and flexible fabrics with their moisture-absorbing nature. The air trapped in the fabric increases the insulation property of the wool against hot and cold. Thus, it does not pass the heat out of the body.